Tour Inclusions/Exclusions
Yas Waterworld in Abu Dhabi is known for being an inclusive and accessible water park that caters to a wide range of visitors, including those with special needs and different accessibility requirements. Here's how Yas Waterworld ensures inclusivity:
Accessibility Features:
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Wheelchair Access:
- Ramps and Pathways: The park is equipped with ramps and wide pathways to facilitate easy movement for guests in wheelchairs.
- Accessible Rides and Attractions: Certain rides and attractions are designed to accommodate guests with mobility impairments.
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Special Assistance:
- Ride Accessibility Program (RAP): This program is available for guests with disabilities, offering them access to the rides and attractions without having to wait in the regular queues.
- Trained Staff: Staff members are trained to assist guests with special needs, ensuring they have a safe and enjoyable experience.
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Facilities:
- Accessible Restrooms and Changing Rooms: The park provides restrooms and changing facilities that are accessible to guests with disabilities.
- Shaded Areas: There are shaded areas throughout the park for guests who need a break from the sun.
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Sensory Accommodations:
- Quiet Areas: Designated quiet areas are available for guests who might need a break from the sensory stimulation of the park.
- Sensory Guides: Information is available to help guests with sensory sensitivities navigate the park and plan their visit accordingly.
Inclusivity Initiatives:
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Special Events:
- Yas Waterworld hosts events specifically designed for guests with special needs, such as "Water's Greatest Adventure", which might include extended park hours or tailored activities to ensure a comfortable experience for all.
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Community Engagement:
- The park collaborates with various organizations to improve accessibility and inclusivity, ensuring it meets the needs of all visitors.
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Education and Training:
- Ongoing training programs for staff to keep them updated on the best practices for assisting guests with special needs.
Tips for Visitors with Special Needs:
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Planning Ahead:
- Contact the park in advance to discuss specific needs and any accommodations required.
- Review the park map and identify accessible routes and facilities.
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Arrival and Parking:
- Accessible parking spots are available close to the entrance.
- Early arrival is recommended to avoid crowds and ensure smooth entry.
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Using the RAP:
- Enroll in the Ride Accessibility Program at Guest Services upon arrival to receive a wristband that grants access to the RAP system.
Policy
General Admission
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Tickets and Entry:
- All tickets are non-transferable, non-refundable, and valid only for the specified date and time.
- Visitors must present a valid ticket to gain entry.
- Re-entry is not allowed without a hand stamp or a valid wristband.
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Prohibited Items:
- Outside food and beverages are not allowed inside the park.
- Weapons, illegal substances, and any items deemed dangerous are strictly prohibited.
- Pets are not allowed, except for certified service animals.
Conduct and Safety
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Visitor Behavior:
- Visitors must adhere to all posted signs, guidelines, and instructions from staff.
- Any disruptive, harmful, or illegal behavior will result in immediate removal from the park without a refund.
- Running, pushing, and rough play are not allowed in the park.
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Photography and Recording:
- Personal photography and video recording are allowed, but professional equipment and commercial use require prior approval.
- Flash photography is prohibited in certain areas.
Ride and Attraction Rules
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Safety Requirements:
- Height, weight, and health restrictions apply to certain rides and attractions.
- All riders must follow safety instructions and use safety equipment as directed.
- Guests with certain medical conditions may be restricted from using some rides and attractions.
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Queue Etiquette:
- Line jumping, saving places, and leaving lines and returning are not permitted.
Water Safety
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Swimwear:
- Appropriate swimwear must be worn at all times. Clothing with zippers, buttons, or other hard objects is not allowed on rides.
- Diaper-dependent guests must wear waterproof diapers.
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Lifeguards and Supervision:
- Follow lifeguard instructions at all times.